Shipping policy

SHIPPING POLICY

At Gift Memorie, most of our products are handmade, personalised, or made-to-order. Each order takes some time to prepare before it is handed over to our delivery partner.

Processing & Customisation

Customised and made-to-order products usually take 5–10 working days to prepare.

Shipping & Delivery

Once your order is ready, it will be dispatched through our trusted third-party courier partners.

Dispatch: 1–2 working days after the product is ready
Delivery: 3–7 working days after dispatch
Total estimated timeline: 8–19 working days

Delivery timelines may vary depending on your location, courier availability, public holidays, festive seasons, or unforeseen delays.

Tracking

Once your order is dispatched, tracking details will be shared with you via email, SMS, or WhatsApp.

Important

Please make sure your name, address, pincode, and contact details are correct while placing your order. Gift Memorie is not responsible for delays caused by incorrect or incomplete information provided by the customer.

Since our products are personalised and made especially for you, please consider the above processing time before placing your order.

Thank you for your patience and for choosing Gift Memorie ♡